Testimonials
======= " =======
"Darlene worked with us to support content streamlining in anticipation of moving our website to a new platform. Darlene was able to get up to speed with the language and nuance of education communication quite quickly. She quickly built relationships within the organization and connected with department leaders to collaborate on content redevelopment… finding that balance between holding the line on strong communication approaches and supporting the promotion of information important to our organization. She was very organized, and the detailed notes and spreadsheets she maintained allowed us to tie up any loose ends once her contract was complete. Darlene has a strong work ethic, is an excellent writer and editor, and is very organized."
Dave Smouter
Manager, Communication and Community Relations
Grand Erie District School Board
​
"Darlene worked along side my team on several technical documentation deliverables. Darlene required very little time to ramp up on our programs. In addition to demonstrating her strengths and technical aptitude to synthesize complex matter into easy-to-read concepts and instructions, she went above and beyond in proofreading interface messages and technical materials. Here’s an example of her superior proofreading skills and initiative that stood out to me – She had an opportunity to review some technical training material to ramp up on a few features. She took detailed notes about the grammatical inconsistencies she discovered along with her recommendations and shared it with us after completing the training.
Darlene has a great attention to detail and a strong work ethic, and any team will be lucky to have her."
Anirudha Accanoor
Senior Manager, IDD
Dell Technologies
​
​
"Darlene worked for the Unmanned Aerial Systems division of Teledyne FLIR from 2018 to 2021. During that time, she managed the knowledge base for our SkyRanger® R60 and SkyRanger R70 products; contributed to various user guides; participated in cross-functional team projects; and proofread e-learning modules, other training material, and documentation for numerous releases. She also developed, implemented, and improved the localization process for our primary documentation deliverable. Darlene is an excellent copy editor and proofreader. She is very disciplined when it comes to consistency in style and brand so, during many release cycles, she found errors that many other reviewers missed. If she feels that something is incorrect, she has an unwavering commitment to seeing a correction implemented. She is also very organized and meets the deadlines expected of her. Darlene leaves her mark on any team that she is a part of."
Marcus White
Director of Customer Support and Training
Teledyne FLIR
​
​
"I have worked with Darlene at many different companies and in many different roles over the last 30+ years, and, in fact, have specifically sought her out when I needed a first-rate writer, editor, or proofreader. She is highly versatile, and has consistently delivered outstanding results, whether it was user documentation for a system, e-learning or other training, orientation handbooks, recognition programs, contributing to process design, or providing feedback on other people’s writing. She is systematic, organized, and structured, and has often brought greater clarity and efficiency to processes through asking contextual and procedural questions that others may not have considered. Whether Darlene is creating documentation from scratch or editing someone else’s work, her superb writing, information design, and analytical skills ensure that the results are highly usable, readable, logically organized, easy to follow, grammatically correct, and clear. She is meticulous, with keen attention to detail, and yet is able to turn around documents quickly. I have been consistently impressed with the quality of the work done by Darlene, both professionally and more recently, personally, when she copy edited and proofread the manuscript for my book, which greatly improved its quality. She has been an invaluable resource to me for many years, and I highly recommend her for any and all writing, editing, and proofreading needs."
Nancy Praymayer
President
Corvantage Consulting